Castlemilk Credit Union was established in 1990 to serve the financial needs of people resident in the G45 area (South-East Glasgow). At the time, poverty levels were very high; housing was in need of refurbishment and the people of the area suffered from lack of access to community resources. Confidence, self-esteem and aspirations for future development were low in the community. The Home Credit Industry provided the sole access to financial services for many families at very high rates of interest, which compounded the existing poverty levels.


The credit union was registered as a provident society under the 1979 Credit Union Act, regulated by the Registrar of Credit Unions. Following the introduction of the Financial Services and Marketing Act 2000, regulation and authorisation became the responsibility of the Financial Services Authority in July 2002. In the early days the credit union received funding support from the Urban Programme, Social Strategy and the social inclusion budget of Glasgow City Council. There is still generic support from Glasgow City Council in the form of rates relief, a measure that applies to all credit unions within the Council area.


The credit union opened its own custom built premises at 155 Castlemilk Drive in 2002. It is an accessible building with provision for car parking and close to other area amenities such as the library, swimming pool and business park.


  • As a credit union we pool together our member’s savings to offer the local community low interest loans, saving members millions of pounds over the years.
  • We encourage our members to practice good financial habits and save for the future, helping them plan for any event ahead.
  • As a not for profit organisation, any profit made from loan interest is put directly back into the business, paying for additional staffing needs and improving member services.
  • Borrowers and savers are equally essential to the running of the credit union in order to offer the services we provide.

You have ownership – You are the shareholder and your interests and those of other members come first. Profits are shared amongst the members, not fat cat city investors.


You have a say – Members elect the Board of Directors to represent your interests. The Board report back to members at the annual
general meeting.


It’s all about you and your community – Our staff understand what members want and everything we do is for the benefit of members and the local community.


We save you money – Castlemilk Credit Union offers flexible savings and affordable loans at fair and reasonable rates.

As a credit union we are committed to offering products and services that help members manage their money and build up a history of good money management. Being a member of Castlemilk Credit Union means you are part of a community that encourages good money management, active saving and responsible borrowing.


Our commitment to you

  • We aim to provide the best level of service we possibly can.
  • We will lend responsibly and provide products that suit your needs and that you can afford.
  • We will treat you as an individual and ensure that your own circumstances are taken into account.
  • We will provide information about our products and services in a clear and understandable way, so you can decide what is best for you.
  • We will always aim to assist you if you find yourself in financial difficulty to look for a solution that helps repay your loan.


Your commitment to us

  • You will always ensure that you can afford to repay your loan by reading all the information and asking questions.
  • You will pledge to save as much as you can afford whilst repaying your loan.
  • You will make your loan repayments on time, using a payment method agreed when you sign your loan agreement.
  • You will tell us as soon as possible if you find you are struggling to repay your loan.
  • You will ensure that you tell us of any change of contact details or change of circumstances.

Member of Scottish League of Credit Unions

Authorised and regulated by

Regulated by

Your money is protected up to £85,000